Return Policy

Badminton4Less wants you to take comfort in knowing that all items can be returned for a full refund. Once your return is received, the refund will be applied to your original method of payment. Please allow two business days for your return to be processed. Please note, depending on your credit card or bank, it may take 2-10 business days for the refund to post to your account.

Please read our return policy carefully as certain restrictions apply.



Racquet Returns

·         Rackets can be returned within 14 days of the invoice date as long as they are unused.

·         Please do not remove the plastic film wrapped around the grip if you intend to return the racket.

·         Once the plastic grip is removed the racket is considered used and hence cannot be returned.

·         Any custom strung rackets are not eligible for return or exchange (pre-strung rackets do qualify, if they meet the above requirements).

·         Customer is responsible for the return shipping costs.

·         Any "unused" products may be returned subject to a 15% restocking fee

Shuttlecock Returns

·         Shuttlecocks are not eligible for return or exchange. ALL SALES ARE FINAL and the products may not be returned or exchanged for any reason unless agreed in writing by Badminton4Less.

 

Shoe Returns

·         Shoes can be returned within 14 days of the invoice date as long as they are unused.

·         Please do not take the tag off the shoe if you intend to return the shoes.

·         Once the tag is removed the shoes will be considered used and hence cannot be returned.

·         Customer is responsible for the shipping costs in case they wish to exchange shoes

·         Please use the box the shoes were shipped in to return shoes. Do not place any shipping labels or tape directly on the shoe box.

·         Please make sure shoes do not have any sock fuzz/lint, human or pet hair, dirt, or any other foreign substances before returning them.

·         Any "unused" products may be returned subject to a 15% restocking fee

Bags, Nets, Accessories Returns

·         All items can be returned within 14 days of the invoice date as long as they are unused.

·         Please do not take tags off the bags and all nets and accessories should be in their original packing.

·         Customer is responsible for all return shipping costs.

·         Any "unused" products may be returned subject to a 15% restocking fee

 


All returns must be sent back to Badminton4Less (buyer pays all shipping costs or must bring the item in person), insured, with a tracking number. All returns must be authorized before shipping back.  

All defective merchandise can be exchanged for a replacement item. For all returns, the customer must contact us within the 14 day period for detailed instructions.

Exchanges can only be accepted for items that are in new, unused condition, with all original packaging.

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Customer Services" click on "Returns" and follow the directions and complete the form provided. 
We'll notify you via e-mail of your refund once we've received and processed the returned item.